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Answers During Installation
We can answer questions when your team is installing, commissioning, inspecting, and doing maintenance on Swagelok products.
Clean Room Packaging
Involved in ultra-high purity (UHP) applications? We can assemble, kit, and package in our Class 100 clean room if needed.
Consolidated Billing/Shipping
We can reduce the need to cut numerous purchase orders (POs) and receive numerous deliveries. Buying at website? Choose "Ship Complete" to reduce back-orders.
Custom Kitting
Customized component packaging may save installers and technicians time. For example, Swagelok’s kitting and assembly solutions trimmed Imtech's supply chain logistics and production time, saving money. There are dozens of options, and we are glad to discuss them with you.
Customer Support
We are happy to help with quotes, ordering, shipping, documentation, billing/payments, and more. We also welcome your feedback, suggestions, and requests for information.
Emergency Parts
We are always reachable when you urgently need parts or support. Please call 510-933-6200 and follow prompts for “emergency service".
Frequently Asked Questions
How do I put PTFE tape on tapered pipe threads? Is there a minimum amount for orders? What does the name Swagelok mean? View answers to questions about products, services, processes, and Swagelok itself.
Installer Guides & Manuals
Swagelok has published dozens of free guides, manuals, and handbooks for those installing and commissioning Swagelok components. Please see our Downloads section (under Resources) for details.
Just In Time (JIT) Delivery
Optimize inventory, scheduling, processing, receiving, and freight. JIT delivery helps you maintain steady supply.
Order Expediting
Sometimes customers discover they need something more quickly than it's scheduled to arrive. We are glad to work with the shipper to help make the need-by date.
Shipment Tracking
We link each customer's purchase order to the carrier so you can track shipments. You can also get a monthly report on purchases and deliveries.
Single SKU Reordering
We can assign a single SKU to an order so that reorder is simple. This is particularly helpful when we provide custom solutions.
Sourcing
We are glad to handle sourcing for customers, including finding replacements or substitutions from other manufacturers.
Technical Support
When customers need technical details about Swagelok components and systems, our Technical Support team has answers. From helping to ensure compatibility to advice on configuring, installing, commissioning, and maintaining, we are here to help.
Tech Tips Videos
Swagelok Northern California has published dozens of videos showing how to select, install, and service Swagelok products. Browse the How-to Videos section of this site (under Resources) for details.
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